Genius: What seems to be the trouble?
Customer: Gimme back my stuff.
G: Uhh, what?
C: My stuff. Give it back.
G: What stuff?
C: The stuff on my phone. You took it, and I want it back.
G: I don't have your stuff.
C: Look, you're the genius here. My phone had stuff on it. I plugged it into my computer. Now it doesn't have that stuff on it anymore. I know you took it; give it back.
G: So you tried to run an update on the phone and it failed during the backup, right?
C: I dunno. I plugged it in and my stuff was gone. I know you have it, so just give it back so I can go to my Spin class.
G: It doesn't work that way. You're going to have to re-download all of your apps and movies and songs.
C: You thief! You steal my stuff, pretend you don't have it, and then tell me I have to re-buy it! This is an outrage!
G: Next in line, please?